Module : Front Office Operations | Module code:T2 |
E-Tutor : Tatia Gruenbaum | e-mail: tatia.gruenbaum@wlc.ac.uk |
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General:Learning Centre Induction, Academic Skills Sessions
Module specific:Module Handbook & Reading Pack, Module Pre-Reading task, welcome email with links to SOW and explanation of icons.
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Baker, S., Huyton, J. and Bradley, P.(2001) Principles of Front Office Management p. 13-28
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Topic Input | Directed Reading | |
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Woods, R. et al. (2006) Professional Front Office Management p. 371-383
Baker, S., Huyton, J. and Bradley, P.(2001) Principles of Front Office Management p. 62-79
Vallen, G. and Vallen, J. (2008) Check-In Check-Out: Managing Hotel Operations p. 206-216
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Topic Input | Directed Reading | |
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Ismail, A. (2001) Front Office Operations and Management p. 211-255
Baker, S., Huyton, J. and Bradley, P.(2001) Principles of Front Office Management p. 163-218
Bardi, J. (2002) Hotel Front Office Management p. 222-236
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Topic Input | Directed Reading | |
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Vallen, G. and Vallen, J. (2008) Check-In Check-Out: Managing Hotel Operations p. 541-568
Ismail, A. (2001) Front Office Operations and Management p. 188-190
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Topic Input | Directed Reading | |
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Bardi, J. (2002) Hotel Front Office Management p. 73-83
Woods, R. et al. (2006) Professional Front Office Management p. 601-621
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Topic Input | Directed Reading | |
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Ismail, A. (2001) Front Office Operations and Management p. 150-151
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Topic Input | Directed Reading | |
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Bardi, J. (2002) Hotel Front Office Management p. 73-83
Woods, R. et al. (2006) Professional Front Office Management p. 601-621
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